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Respond to customers quickly and accurately, 24 hours a day
Allow customers to find products better suited to them
Allow customers to book, reserve and manage their orders
Increase sales by responding to your customers faster
Increase customer engagement
Reduce time spent by human customer support teams
Spider Byte has helped See London By Night take an innovative and ultimately successful approach to how we talk to our customers
Kesh Bardwarj - www.seelondonbynight.com
Create personalised product recommendations and itineraries for customers
24/7 customer access to a FAQ, store finder, order status, delivery status and product recommendations
Allow customers to easily schedule and update appointments with a Booking Chatbot
Our platform supports 18 languages including English, French, German, Spanish and Italian
Users can request to speak with a live agent, or be prompted to when the bot is disabled
Integrate easily with the most popular tools used by your business
Spider Byte is a team of digital specialists who have created this platform after working in the industry for over 10 years on innovative and forward thinking digital projects. We’ve successfully delivered digital experiences for some of the worlds biggest brands including VICE Media, Reckitt Benckiser, Samsung, Panasonic, nPower, Sony, UBS and more.
Our platform and the way we create software is always centred around the end-user and we believe that, with our experience, AI technology can change the way businesses communicate with their customers. We are also passionate about the Travel and Tourism industry having had experience with tour operators and museums in London.
If you’d like to discuss how we might be able to help your business please get in touch. Contact us using the form opposite or the details listed below: