Spider Byte | Spider Byte - AI Chatbots and Voice Assistant Apps for the Travel and Tourism Industry

Spider Byte's Chatbot Platform helps businesses in the travel and tourism industry delivery chatbot and voice assistant experiences to customers.

Facebook Messenger, AI, Chatbots, Amazon Alexa, Echo, Siri, Google Assistant, Google Home, Voice, Website, London, Essex, Hertfordshire, Surrey, Digital, Agency, IBM Watson, Dialogflow

15789

home,page-template,page-template-full_width,page-template-full_width-php,page,page-id-15789,ajax_fade,page_not_loaded,,qode-title-hidden,qode-theme-ver-10.1.1,wpb-js-composer js-comp-ver-4.12,vc_responsive

Conversational AI for Travel and Tourism

Spider Byte’s platform allows brands to create personalised, multi-lingual conversations at scale

Spider Byte’s See London By Night Chatbot

We've helped See London By Night
Increase customer engagement and
reduce inbound customer service queries

/ 2 / 2

Our Platform

Our Conversational Platform helps businesses in the travel and tourism industry deliver chatbot and voice assistant experiences to customers.

Respond to customers quickly and accurately, 24 hours a day

Allow customers to find products better suited to them

Allow customers to book, reserve and manage their orders

Key Benefits

Our platform will change the way that you communicate with your customers

SALES

Increase sales by responding to your customers faster

ENGAGEMENT

Increase customer engagement

TIME

Reduce time spent by human customer support teams

Spider Byte has helped See London By Night take an innovative and ultimately successful approach to how we talk to our customers
Kesh Bardwarj - www.seelondonbynight.com

Features

PRODUCT DISCOVERY

Create personalised product recommendations and itineraries for customers

Customer Service

24/7 customer access to a FAQ, store finder, order status, delivery status and product recommendations

Booking

Allow customers to easily schedule and update appointments with a Booking Chatbot

Multilingual

Our platform supports 18 languages including English, French, German, Spanish and Italian

Human handover

Users can request to speak with a live agent, or be prompted to when the bot is disabled

Integrations

Integrate easily with the most popular tools used by your business

Channels

Customers can feel safe and secure using channels they use on daily basis. Allowing users the ability to switch between different channels including text and voice.

Facebook messenger

Amazon Alexa

Google Assistant

Twitter

Slack

Skype

Mobile & Web

About Us

Spider Byte is a team of digital specialists who have created this platform after working in the industry for over 10 years on innovative and forward thinking digital projects. We’ve successfully delivered digital experiences for some of the worlds biggest brands including VICE Media, Reckitt Benckiser, Samsung, Panasonic, nPower, Sony, UBS and more.

Our platform and the way we create software is always centred around the end-user and we believe that, with our experience, AI technology can change the way businesses communicate with their customers. We are also passionate about the Travel and Tourism industry having had experience with tour operators and museums in London.

“We’re inspired by new technology and this together with our background in development means we can deliver great solutions for our clients “

Creative Icon

CONTACT US

If you’d like to discuss how we might be able to help your business please get in touch. Contact us using the form opposite or the details listed below:

contact@spiderbyte.co.uk

+44 (0) 7432 645 846

+44 (0) 7796 667 710